Quagga Blogga with Nick Kolintzas - CTO
The All-New, Avaya 9670G Touch PDF Print

Move over 9640, the 9670G TOUCH is here!

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Enhancing the Quagga NOC PDF Print

The Quagga Network Operation Center utilizes various tools to support customer trouble tickets, while always testing and introducing new technologies to speed up resolution times.

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About Avaya Aura™ from the Q point of view PDF Print

Simply stated it’s a rebranding of existing Avaya solutions and technologies, with a new Avaya Session Manager layer built upon the IP Multimedia Subsystem (IMS) architectural framework for delivering IP multimedia services. Session Manager delivers two simple components to allow for multi-vendor hardware and software to communicate across the enterprise network.

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Business Process Management (BPM) for Everyone PDF Print

As the economy becomes top of mind, many businesses are looking to make their employees and business operations more efficient. How you do things can be even more important than what you do!

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Edit Dialing is Finally Here PDF Print

If using 9600 series phones (excluding 9610) you now have the ability to pre-dial a number while on-hook.

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